Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@varietytimeproducts.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@varietytimeproducts.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@varietytimeproducts.com.
At Variety Time Products, your satisfaction is our priority.
If something isn’t right, we offer a simple and transparent return and refund process to make your experience worry-free.
Return Eligibility
You may request a return if:
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The item arrived damaged, defective, or incorrect.
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The product is unused, in original packaging, and includes all accessories.
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The return request is submitted within 3 days of receiving your order.
Items opened, damaged by the customer, or missing accessories may not be eligible.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned once opened:
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Earbuds & audio devices
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Personal care products
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Smart watches & wearables with skin contact
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Items marked as Final Sale
How to Request a Return
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Contact us through our support channels.
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Provide your order number and clear photos/videos showing the issue.
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Our support team will verify your request and provide return instructions.
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Ship the item back using the provided return address.
No return will be accepted without prior approval.
Refund Process
Once your returned item is received and inspected:
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Refunds are processed within 5–7 business days.
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Refunds are issued to your original payment method.
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You will receive an email confirmation once the refund is completed.
Shipping fees (if any) are non-refundable unless the mistake was from our side.
Exchanges
If you prefer an exchange instead of a refund, let us know when submitting your return request.
Exchanges depend on product availability.
Order Cancellations
Orders can be canceled before being shipped.
Once an order is dispatched, cancellation is no longer possible and must be processed as a return.
Damaged or Missing Items
If your package arrives damaged or missing items, please:
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Record a clear unboxing video,
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Take photos of the parcel & product,
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Contact us immediately.
This helps us resolve the issue quickly.
Need Help?
Our Customer Support Team is always here to help you with shipping updates, tracking issues, or return assistance.
🌐 Website: www.varietytimeproducts.store
📦 Live Chat: 24 Hours — 365 Days
If you want, I can also create a short FAQ version of this policy for your product pages.